Shipping Policy
We offer free Expedited shipping on product orders within Canada.
Service | Cost | Carrier | Estimated Shipping Time |
Expedited | Free | Canada Post | 1-7 days |
Express | $15 | Canada Post | 1-5 days |
Order fulfillment may take 3-5 business days or longer and are shipped from our location in Ottawa, Ontario.
PLEASE NOTE:
- Delivery and fulfillment times are not guaranteed.
- Fulfillment times may also increase if inventory is temporarily unavailable.
- Product samples are subject to availability, our team will do their best to include all requested samples. Maximum 6 free samples per order and 1 sample maximum per product.
Please double check your shipping address before confirming your purchase. A flat fee of $20 will be charged for any parcel returned as a result of a wrong address, if the parcel was unclaimed or undeliverable. We are not responsible for parcels sent to an incorrect address. We cannot be held responsible for any stolen packages.
When your order is processed, we will send you an order confirmation email or SMS text message.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 9am and 5pm EST.
Order Updates
To get status updates for your order sent automatically to Facebook messenger click the button below.
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