Discount & Promotion Policy

This policy governs the use of discount codes, free gifts, and special offers on our website. By placing an order, you acknowledge and accept this policy in its entirety.

General Rules

Discount codes are designed to give you extra value when shopping with us. Please note:

  • Discounts apply to regular-priced items only, unless otherwise stated.
  • Only one discount code may be used per order.
  • Discount codes must be entered at checkout and cannot be applied to previous or completed orders.
  • Minimum spend requirements are always calculated after discounts are applied and before taxes and shipping.
  • Discounts cannot be retroactively applied.

Code Validity & Expiration

All discount codes have an expiration date and are valid only within that period.

Expired codes cannot be reissued, extended, or honoured.

Exclusions

Some items are not eligible for discount codes or promotions. These include:

  • Bundles, kits, and already-discounted products
  • Gift cards

Combining Discounts

We want to give you flexibility while keeping things fair:

  • Discount codes can be combined with Reward Points.
  • Reward Points are applied after discounts, but before taxes and shipping.
  • Discount codes cannot be combined with free gifts or other promotions, unless specifically stated.

Free Gifts with Purchase

From time to time, we offer free gifts as part of your order. Please note:

  • Free gifts are available while supplies last.
  • Substitutions may be made, or free gifts may be removed at our discretion.
  • Free gifts cannot be combined with discount codes unless otherwise specified.

Limitations on Use

Discount codes are non-transferable and may not be exchanged for cash or credit.Ā Unless specified, codes are limited to one use per customer.

Errors & Misuse

We reserve the right to cancel any order where a discount code has been applied incorrectly due to system error, misuse, or abuse.

Order Adjustments

If an order is modified (for example, items are returned or exchanged) and the new total no longer meets the promotionā€™s conditions, the discount or free gift may be voided or removed from the order.

Brand Restrictions

As an authorized Eminence Organics partner, some exclusions and restrictions are determined by the brand itself. We are required to follow these rules to remain compliant.

Policy Updates

We may change, amend, or update this policy at any time without notice. The version posted on our website will always be the most current.